Recovery Rentals has offices in New Rochelle, NY, Jacksonville, FL and Los Angeles, CA. We typically ship rentals via UPS ground with your desired attachments. *Expedited shipping options are available. We also share quick, easy video tutorials to help you perfectly fit and operate your ice machine. 

Returning your rental is super easy.  We include a return shipping label inside the box. Place the dry unit in the same box we shipped it in, slap on the new label and drop it at your nearest UPS shipping store. 

A doctor is your best resource and it is recommended to consult with your medical professional prior to use. A good Game Ready session is typically 20-25 minutes followed by at least 30 minutes rest. The recommended weekly protocol may range for optimum results depending on your specific injury or procedure. Exceeding a 25 minute session may lead to negative benefits. Time between sessions should be at least 30 minutes.

It depends on your insurance company & plan.  Although we do not accept insurance as a form of payment some patients have stated that they have submitted their receipt to their insurance company and have been partially reimbursed. This is not the norm. Insurance companies definitely don't make it easy. We are here to help in any way possible.